STAFF
RESOURCES

WHAT IS AN EAP?

An EAP is a service designed to help you manage life's challenges. Everyone needs a helping hand once in a while, and your EAP can provide it. We can refer you to professional counselors and services that can help you resolve emotional health, family and work issues. The following services, paid for by your employer, are available to eligible members. *

CLINICAL COUNSELING

Your EAP can provide an assessment, assistance and referral to additional services when needed. Eligible members are entitled to up to 5 counseling sessions per incident, per calendar year, for a wide range of emotional health issues, including:

  • Marital, relationship and family problems
  • Alcohol and drug dependency
  • Stress and anxiety
  • Depression
  • Grief and loss

WORK & LIFE SERVICES

Telephonic consultations are available for:

  • Child and Elder Care Assistance -Help with identifying care-giving options and available community and financial resources.
  • Financial Issues - Budgeting, credit and financial guidance.
  • Federal Tax Assistance - Help with IRS audits and unfiled or past-due tax returns.
  • Pre-retirement Planning - Lifestyle and financial guidance for planning a quality retirement.
  • Organizing life's Affairs - Help with organizing vital records and documents, or with arranging "final details" for a loved one.
  • Concierge Services - Referrals for everyday errands, travel, event planning and more.
  • Legal Services - Telephonic or face-to-face legal consultations are available for issues relating to civil, consumer, personal and family law, financial matters, business law, real estate, criminal matters, the IRS and estate planning.

ONLINE MEMBER SERVICES

Access EAP information and tools online. With the click of a mouse you can:

  • Search for an MHN counselor and get a referral
  • Manage your stress with interactive tools
  • Take a health risk assessment
  • Ask our expert an emotional health question

The website also has information and tools on:

  • Communication and relationships
  • Depression and anxiety
  • Substance abuse
  • Grief and loss
  • Health and fitness
  • Child and adult care
  • Personal finance

TO ACCESS THESE SERVICES

Go to: http://members.mhn.com/. In the upper right hand corner of the page, "Register" using the "Access Code or Company Code":cityofsacramento.

For a referral to a counselor you will be prompted to supply additional information.

(Some restrictions to these EAP services may apply.)

* Employees of the City of Sacramento, including sworn and non-sworn employees of the Police and Fire Departments, the Sacramento Employment and Training Agency, Capital Area Development Agency, League of California Cities, Sacramento Housing and Redevelopment Agency, or the Sacramento Public Library System, are eligible, as are their spouses or registered domestic partners. Dependent children are eligible if they are: age 18 or less, age 22 or less and a full-time student, incapable of self-sustaining employment due to a mental or physical disability, and not in the military.

If you need help, call this toll-free number
24 hours a day, 7 days a week: (800) 227-1060
TDD callers, please dial: (800) 327-0801